Zendesk Help Center Design and Setup
90% of all incoming requests are all the same so if your Knowledge Base is well documented, your customers can help themselves. If on top of that, your Guide experience has a consistent, slick navigation and seamless branding experience, you are well on your way to having less incoming requests, save you precious agent time and save your company money.
With our design and setup services, you can expect the following:
- A user experience that works
- Maximized potential of ticket deflection
- A design that is optimized to work cross-platform
- The ability to nurture a community
- Accurate and efficient ticketing system
- A well thought out and customized knowledge base structure
- A cool looking Help Center with your branding
We’ve designed and setup Help Centers for small startups and Fortune 500 brands, always focussed on delivering a superior user experience.
Your agents and community have to use the Help Center you are building – make sure it’s a great experience for them. If you are investing time and money into the Guide experience, do it right!